The Private Clinical Cloud® Built for Control, Performance, and Compliance
A secure clinical cloud designed for control, scalability, and compliance
The Captivate Platform is the foundational subscription that powers all Captivate products. At its core is the Private Clinical Cloud®, a purpose-built cloud hosting architecture designed specifically for regulated clinical research environments.
The Private Clinical Cloud delivers a hybrid tenant model that combines the scalability and cost efficiency of modern multi-tenant cloud infrastructure with the control, customization, and performance traditionally associated with single-tenant deployments.
Built on AWS and optimized for clinical trial workloads, the Captivate Platform supports studies of all sizes while reducing operational friction, minimizing disruption, and supporting inspection readiness.
Within the Captivate Platform, all customer studies are hosted within a single Private Clinical Cloud environment. This unified approach enables consistent governance, performance and data oversight across an entire portfolio of studies.
Centralized hosting of all studies within one Private Clinical Cloud environment
Consistent security, audit-ability, and performance across studies
Ability to link data across multiple studies using secondary identifie
Identify subjects participating in multiple studies while maintaining compliance.
The Private Clinical Cloud provides each customer with a dedicated, isolated environment at the application and data layers, without the overhead of fully siloed infrastructure.
Isolated application and database environments per customer
Predictable performance without competition for shared system resources
Cloud architecture optimized for clinical data workloads
Scalable infrastructure that grows with study and program needs
The Captivate Platform is engineered to support real-world clinical data collection, including complex forms, high-resolution images, and large supporting files.
Optimized database performance for fast data entry and retrieval
High-capacity uploading and managing of large files seamlessly.
No hard file size limits for study data uploads
No file format restrictions for documents, images, or attachments
Security controls can be configured at the cloud level to align with each organization’s internal policies and standard operating procedures.
Configurable multi-factor authentication requirements
Support for SSO and identity provider integrations
Customizable password complexity and rotation rules
Configurable session timeouts and security policies aligned to internal governance
Security settings aligned with internal IT and QA requirements
Captivate does not force upgrades on active studies. Customers determine when upgrades are applied, enabling disciplined change management and reducing operational risk.
Customer-controlled upgrade timing
No forced upgrades on production studies
Optional cloning of real studies into separate test environments.
Ability to validate upgrades prior to rollout
For organizations with stricter data segregation or governance requirements, Captivate offers an
optional Private Pod.
Dedicated AWS compute and data resources
Complete separation of customer data at the infrastructure layer
No inclusion in aggregated or anonymized datasets
Support for conservative data usage interpretations
Alignment with conservative interpretations of data usage and governance
The Captivate Platform supports regulated clinical research environments and global compliance expectations.
Compliance with 21 CFR Part 11, Annex 11, GDPR, and HIPAA
Pre-validated platform to reduce customer validation burden
Comprehensive audit trails across platform and application activity
Secure hosting within AWS environments with enterprise controls.
All Captivate modules operate within the same Private Clinical Cloud environment.
The Captivate Platform subscription includes ongoing customer success and technical support delivered directly by Captivate employees.
Unlimited support without per-ticket or hourly charges
Direct access to in-house Captivate support teams
Support from Captivate employees with deep product expertise.
Long-term continuity across the customer lifecycle
The Captivate Platform is used by sponsors, CROs, academic institutions, diagnostics companies, and medical device organizations running regulated clinical studies.
Hybrid cloud architecture built for clinical research
Unified environment for multi-study oversight
Performance without artificial data or file constraints
Security and governance aligned to internal SOPs
Full control over upgrades and change management
Included, in-house customer success and support
Discover how Captivate can support your clinical research needs. Our team is here to answer questions and show you what’s possible.
