Experts Behind
Every Trial
Captivate’s technology is only part of the solution. Our Professional Services team brings decades of clinical trial expertise to help you execute faster, reduce risk, and meet regulatory expectations. From study build to biostatistics, we provide hands-on support so your team can stay focused on what matters: getting treatments to patients.
Study Build Services: Get Up and Running Quickly
Whether you’re running a simple Phase I or a global Phase III trial, our team of study build experts configures your Captivate® EDC to match your protocol specifications, fast.
Average build time is just 4 weeks.
CRF design based on industry best practices
Mid-study changes without disruption
Custom rules, logic, and dynamic workflows
Reusable form libraries and study templates
Custom Training and eLearning: Empower Your Team
We offer live virtual or onsite training tailored to your study and role types, plus unlimited access to our eLearning portal for global teams.
One-on-one live instructor-led training customized for your study protocol
Online, role-based training with quizzes and certificates
Self-paced video tutorials, guides, and system walk-throughs
Custom training materials available on request
Clinical Data Management (CDM): Confidence in Every Dataset
Let our team of Clinical Data Managers support your study with full-service or à la carte data management services.
- Database configuration and user acceptance testing (UAT) support
- Ongoing data cleaning, query management, and discrepancy resolution
- SAE reconciliation, data review listings, and data lock management
- SOP-driven processes aligned with CDISC and ICH GCP guidelines
Biostatistics Services:
From Design to Submission
We offer scalable biostats support for sponsors who need more than software.
SAP development, sample size justification, and randomization schema
SDTM and ADaM mapping and dataset creation
Tables, Listings, and Figures (TLFs) for interim and final analysis
Statistical consultation and FDA/EMA submission support
Why Captivate Services?
Deep product expertise, we built the platform.
Dedicated team for every customer, no outsourcing.
Compliant, audit-ready deliverables, always.