The Private Clinical Cloud® Built for Control, Performance, and Compliance
A secure clinical cloud designed for control, scalability, and compliance
Captivate Platform & Private Clinical Cloud
The Captivate Platform is the foundational subscription that powers all Captivate products. At its core is the Private Clinical Cloud®, a purpose-built cloud hosting architecture designed specifically for regulated clinical research environments.
Hybrid Tenant Model
The Private Clinical Cloud delivers a hybrid tenant model that combines the scalability and cost efficiency of modern multi-tenant cloud infrastructure with the control, customization, and performance traditionally associated with single-tenant deployments. This approach gives sponsors and CROs the flexibility to scale quickly while retaining meaningful control over security, performance, and change management.
AWS-Optimized Clinical Infrastructure
Built on AWS and optimized for clinical trial workloads, the Captivate Platform is designed to support studies of all sizes while reducing operational friction, minimizing disruption, and supporting inspection readiness.
Environment
All customer studies are hosted within a single Private Clinical Cloud environment. Rather than distributing studies across disconnected instances or shared tenants, this unified approach enables consistent governance, performance and data oversight across an entire portfolio of studies.
Centralized Hosting
All studies within one Private Clinical Cloud environment for complete consistency.
Consistent Oversight
Security, auditability, and performance across your entire portfolio of studies.
Data Relationships
Ability to link data across multiple studies using secondary identifiers.
Subject Tracking
Identify subjects participating in multiple studies while maintaining compliance.
Each customer receives a dedicated, isolated environment at the application and data layers, without the overhead of fully siloed infrastructure. This hybrid approach enables customer-specific configuration while preserving the performance benefits of modern cloud scalability
Isolated Environments
Dedicated application and database per customer
Predictable Performance
No competition for shared system resources
Clinical Optimization
Cloud architecture optimized for clinical data workloads
Scalable Infrastructure
Grows with your study and program needs
Artificial Constraints
Engineered to support real-world clinical data collection, including complex forms, high-resolution images, and large supporting files.
Optimized Performance
Fast data entry and retrieval with optimized database performance.
Increased Bandwidth
High-capacity uploading and managing of large files seamlessly.
No File Size Limits
Unlimited capacity for study data uploads without restrictions.
Flexible Format Support
No restrictions on documents, images, or attachment formats.
Configuration
Security controls configured at the cloud level to align with your organization’s internal policies and standard operating procedures.
Configurable multi-factor authentication requirements
Support for SSO and identity provider integrations
Customizable password complexity and rotation rules
Configurable session timeout durations and automatic lockouts
Security settings aligned with internal IT and QA requirements
A defining feature of the Private Clinical Cloud is full customer control over platform upgrades. Captivate does not force upgrades on active studies.
Customer-Controlled Timing
You determine when upgrades are applied to your production studies.
No Forced Updates
Active studies are never forced into upgrades without your approval.
Clone & Validate
Optional cloning of real studies into separate test environments.
Pre-Rollout Testing
Validate upgrades against real study configurations before deployment.
- Enterprise Option
Infrastructure with Private Pod
Dedicated AWS compute and data resources not shared with other customers
Complete separation of customer data at the infrastructure level
No inclusion in aggregated or anonymized datasets
Support for conservative data usage interpretations
Alignment with stricter data residency and corporate governance policies
Inspection Readiness
Regulatory Compliance
Compliant with 21 CFR Part 11, Annex 11, GDPR, and HIPAA.
Pre-Validated Platform
Reduces your customer validation burden significantly.
Comprehensive Audit Trails
Complete logging of platform and application activity.
Secure Data Hosting
Secure hosting within AWS environments with enterprise controls.
All Captivate modules operate within the same Private Clinical Cloud environment, ensuring consistency across applications.
Unified Platform
EDC, VDC (ePRO & eConsent), RTSM, eTMF, Medical Coding
Centralized Management
User management and role-based access across all modules
Shared Controls
Unified audit trails and security controls
Reduced Complexity
Minimal integration overhead and operational burden
Success & Support Included
Unlimited Support
No per-ticket or hourly charges for customer support.
Direct Access
Work directly with in-house Captivate support teams.
Expert Employees
Support from Captivate employees with deep product expertise.
Long-Term Partnership
Continuity and partnership across your entire customer lifecycle.
Used by sponsors, CROs, academic institutions, diagnostics companies, and medical device organizations running regulated clinical studies of all sizes.
Hybrid Cloud Architecture
Built specifically for clinical research
Unified Environment
Multi-study oversight and data linkage
Performance First
No artificial data or file constraints
Aligned Security
Governance matching your internal SOPs
Upgrade Control
Full control over platform updates
Included Support
In-house customer success team
Ready to Learn More?
Discover how Captivate can support your clinical research needs. Our team is here to answer questions and show you what’s possible.