Customer Success Story: Empo Health® Empowers Diabetic Patients with Captivate® EDC
About the Customer
The Challenge
The Challenge: Making Clinical Research Accessible and Scalable
With more than 20 million Americans living with diabetic neuropathy and at risk of foot ulcers, the need for preventive monitoring is significant. As Empo Health prepared to launch its first real-world registry study, the team faced a common challenge for early-stage medical device companies: finding a validated electronic data capture (EDC) system that was affordable, fast to implement, and compliant with clinical and regulatory requirements.
“We needed a digital system that was compliant, easy to use, and within our budget,” said Emily Hu, Clinical Consultant at Empo Health. Paper-based data collection was not a sustainable option for a multi-site study. The company needed a modern, secure solution that would reduce manual effort, eliminate transcription errors, and provide real-time visibility into study data.
The Solution
The Solution: Captivate® and the Weidley’s Wish Program
Empo Health chose Captivate®, ClinCapture’s cloud-based EDC system, through the Weidley’s Wish program. The initiative offers small and mission-driven organizations affordable access to ClinCapture’s validated technology so they can conduct high-quality clinical research. Captivate’s intuitive configuration tools, real-time reporting, and built-in audit capabilities allowed Empo Health to deploy its study quickly and manage data across all sites without needing a large data management team.
“Compared to paper, Captivate makes it effortless to track data quality, resolve queries, and see what’s happening across all sites at any moment,” said Hu.
The Results
The Results: Real-Time Insights and Real-World Impact
By implementing Captivate, Empo health was able to replace manual, paper-based workflows.
“The second a site updates data, we can see it,” said Hu. “That makes auditing easy, ensures accuracy, and gives us confidence in the integrity of our registry.”
The shift to electronic data capture improved data integrity, supported compliance, and accelerated the company’s ability to demonstrate real-world outcomes to payers and healthcare partners.
“We believe our technology can help providers prevent countless amputations and reduce costs to the healthcare system,” said Anuj Khandelwal, Co-Founder and CEO at Empo Health. “Captivate allows us to prove that through enabling scalable, high-quality clinical evidence.”
The Challenge: Making Clinical Research Accessible and Scalable
“Captivate fills a critical gap for companies like ours,” added Khandelwal. “It is empowering us to advance medical innovation while staying focused on what matters most: helping patients live healthier, fuller lives.”
Looking Ahead
